Question 1

Can I book multiple sessions?

Accepted Answer

Yes! You can book multiple 1 or 2 hours sessions.

Question 2

Does this count towards a CBT?

Accepted Answer

No. You will still need to complete a CBT. These sessions get you ready for your CBT

Question 3

Where can I get more information about the Level 3 AET course with Phoenix Motorcycle Training?

Accepted Answer

Our website has further information about the Level 3 Award in Education and Training. Our page includes a short clip explaining how the training works. You can also send a message for more information at the bottom of the page or contact our customer service team on 0330 2234000 to talk about the training and enrolling.

Question 4

What career opportunities are available after obtaining a Level 3 AET qualification?

Accepted Answer

After gaining a Level 3 AET qualification, students may go on to learning and development roles with larger businesses, begin teaching or coaching students over the age of 16. It can also be a step toward studying for higher teaching qualifications.
 
The Level 3 AET is the first step to becoming a motorcycle instructor with Phoenix Motorcycle Training. You&#8217;ll need to take further motorcycle instructor training after getting your Level 3 AET certificate to teach people how to ride a motorcycle.

Question 5

What kinds of tests and assessments need to be passed to get a Level 3 AET qualification?

Accepted Answer

Each module has a short assignment you need to complete before moving on to the next module. The third and final module finishes with a micro-teaching session. You&#8217;ll give this to the small group you have taken the course with. After completing each module and assignment successfully, you&#8217;ll get your Level 3 AET certificate.

Question 6

What are the entry or experience requirements to take the Level 3 AET course with Phoenix Motorcycle Training?

Accepted Answer

You must be 19 years of age or older to take the AET course. Access to a computer with an internet connection is also necessary as part of the course is taken online. A webcam and mic are also required for connecting with your learning group. And, of course, you must be willing and able to invest the necessary time for learning.

Question 7

How much does it cost to take the Level 3 AET course with Phoenix Motorcycle Training?

Accepted Answer

The Level 3 Award with Phoenix costs £599. This includes all online resources and a copy of Ann Gavell’s book on teacher education.

Question 8

How long does it take to get the Level 3 AET qualification with Phoenix Motorcycle Training?

Accepted Answer

The Level 3 Award with Phoenix typically takes six weeks to complete. Students learn in small groups for support with a mix of online and self-led learning. Each unit has a short assignment and the final module requires a micro-teaching session which you’ll be assessed on.

Question 9

Do I need a full license to take a Back to Biking Course?

Accepted Answer

Yes, the back to biking course is designed for those who hold a full motorcycle license. If you are a learner and would like to obtain more experience we would suggest an improver course

Question 10

Can I use my own bike?

Accepted Answer

You will be able to use your own bike for your back to biking course, however please remember to bring along your insurance certificate and MOT  If you want to use our bike there is an additional charge

Question 11

Can I do my training 1-to-1 with an instructor?

Accepted Answer

Yes. When booking your back to biking course we will be able to build a course to fit your specific needs and requirements.

Question 12

How long is a Back to Biking Course?

Accepted Answer

A back to biking course is an all day course, which will start at about 9am and finish at 4pm.

Question 13

Are there certain rules or requirements that need to be met before someone can purchase a franchise from Phoenix Motorcycle Training?

Accepted Answer

Yes, franchise owners must have the following to be able to purchase a franchise from Phoenix Motorcycle Training:

Have had your full motorcycle licence for more than 3 years
Be of good character
Have a passion for teaching
Have the same ethos about motorcycle training as the rest of the Phoenix group
Have completed the DVSA’s DAS assessment at Cardington.

Question 14

What does each of the different franchise packages include?

Accepted Answer

There are three different franchise packages available with Phoenix – Bronze, Silver and Gold. Each has varying levels of support and access to a range of business systems. You can review all our packages and what is included in them on our franchise page.

Question 15

Typically, how long do franchisee’s keep their business for?

Accepted Answer

Each franchise is sold with an agreement covering a five year period. Once this period comes to an end, the franchisee is welcome to continue running their training centre under the Phoenix Motorcycle Training brand and renegotiate the terms of the agreement for a further period.

Question 16

Will I be able to expand my franchise to include other outlets with Phoenix Motorcycle Training?

Accepted Answer

Yes, there is no limit to the number of franchises you can purchase or run. Each Franchise has a unique area of 20 miles from the original centre. Additional sites can be opened within this 20 mile radius, but if you wish to expand to another free area with a new 20 mile radius, a new franchise fee will be charged for that new area.

Question 17

If I decide to move on to new or other ventures, will I have help from Phoenix Motorcycle Training to sell my franchise?

Accepted Answer

After the agreed franchise period of five years has come to an end, franchise owners are welcome to renegotiate a further franchise period, or return the franchise to Phoenix Motorcycle Training and move on to other ventures.

Question 18

Can you put me in touch with some of your other franchise holders so I can speak with them about their experience as a franchisee with Phoenix Motorcycle training?

Accepted Answer

Absolutely, opening a franchise gives you the benefits of operating a small business with the support of a larger business network. For details of other franchise holders who would be happy to chat with you about their experience as a Phoenix Motorcycle Training franchise owner, please contact mark@phoenixmotorcycletraining.co.uk directly.

Question 19

What are the minimum and maximum franchise periods?

Accepted Answer

Each level of franchise package is sold with a minimum term of five years. After this term has passed, franchise owners are free to renegotiate another franchise period. There is no maximum franchise period.

Question 20

Can I open a Phoenix Motorcycle Training Franchise anywhere in the UK?

Accepted Answer

Unfortunately not. All of the franchises sold by us come with a 20 mile radius of exclusivity, so if you wish to open a training centre with us that impinges upon someone else’s exclusive area, we won’t be able to help you. However, all of our franchise packages include assistance with choosing the correct site and equipment for your franchise.

Question 21

What are the average earnings I can expect to make as a Phoenix Motorcycle Training franchise?

Accepted Answer

Earnings of each franchise will vary and are dependent on a number of factors such as the area they service, the days they are available to take courses and the number of courses that they facilitate at their training centre. For further information about the expected income for a Phoenix Motorcycle Training franchise owner, please contact mark@phoenixmotorcycletraining.co.uk directly.

Question 22

What level of exclusivity can I get with my franchise?

Accepted Answer

All our franchises are given an exclusivity range of a 20 mile radius around their location with the sale of the franchise. This enables new and established franchise holders to develop their business with minimal competition from other franchisee holders and enjoy building their reputation for providing quality motorcycle training courses.

Question 23

What are the key success factors for Phoenix Motorcycle Training franchises?

Accepted Answer

Operating to tried and trusted methods along with years of experience, all make for a successful reputation and standing within the training industry. Phoenix Motorcycle Training is a leading voice within the motorcycle training and road safety industry and are at the forefront of designing new courses and strategies to cater for an ever changing world.

Question 24

Will I receive training and support for my new franchise?

Accepted Answer

All new (and existing) franchise owners are provided with a complete guide to setting up the business and help in doing so, as well as full training as a motorcycle instructor if needed. Franchise owners have over the phone support available to them 7 days a week and will also be furnished with the Phoenix Motorcycle training brand guidelines, a business portal page on our highly ranked website and have access to increased buying power for the purchase of insurance, equipment, and advertising.
There are three levels of Franchise package with Phoenix Motorcycle Training – Bronze, Silver and Gold. Each package has different levels of business support and access to business management systems – the gold package offers the highest level of business support and access to systems, while the Bronze package still provides everything a franchisee needs to build a reputable and rewarding business.

Question 25

What are the common challenges for motorcycle training franchisees?

Accepted Answer

The biggest challenge is meeting the needs of customers and setting their expectations with regard to the levels of training provided vs the cost of that training. Quality training isn’t cheap but cheap training isn’t quality.

Question 26

Typically, how long does it take to begin turning over a profit from a motorcycle training franchise?

Accepted Answer

Thanks to the independence of owning a franchise and being supported by a wider business network, franchise owners typically begin turning over a profit within the first year of opening their doors for students to attend courses at their training centre.

Question 27

What restrictions are imposed on Phoenix Motorcycle Training franchise owners?

Accepted Answer

There are a number of legal restrictions imposed on ATB’s (Approved Training Bodies and the franchise owner) by the DVSA. These minimum guidelines must be followed in order to legally operate the business.
Franchise owners must also ensure the high standard of training, quality of courses and professional image of Phoenix Motorcycle Training is upheld. All franchises are subject to external audit to ensure they are operating in line with the franchise agreement.
Each franchise is able to set their pricing and opening hours to reflect their own local market conditions and the courses on offer can also vary to reflect the customer’s needs. However, due to close regulation for the motorcycle training industry, there is not a lot of room for variation on course content or many other aspects of what a motorcycle training school can offer.
For more information on the legal restrictions visit: https://www.gov.uk/guidance/running-a-motorcycle-approved-training-body-atb

Question 28

Will I get business systems for payroll, marketing and promotion, client services, product purchasing or anything else when I purchase a franchise from Phoenix Motorcycle Training?

Accepted Answer

Each franchise package comes with different levels of business support systems. Both the Silver and Gold level franchise packages come with access to the customer management system, online payment taking facilities, customer call centre and business mentoring. For full details of what each franchise package includes, please check the three franchise packages. Further information about the business support systems offered with each franchise package can be obtained from mark@phoenixmotorcycletraining.co.uk.

Question 29

Am I able to explore new marketing strategies or develop any new product positioning for my franchise?

Accepted Answer

Of course! All ideas from the franchises are warmly welcomed. New ideas can be shared through the franchise network, making sure we all have access to the best practices to make the training network grow.

Question 30

Are there any additional franchise fees such as marketing fees or further training charges?

Accepted Answer

Further franchise fees will be dependent on the package that you decide is right for you. For example, Bronze package franchise owners are supplied with an initial stock of advertising brochures and subsequent brochures are charged at cost to the franchisee. Gold package franchise owners have full access to Phoenix Motorcycle Training’s advertising and marketing teams, including assistance at local shows and advice on a range of promotional activities. Mentoring, training and additional support are also scaled according to the franchise package chosen by the individual, additional charges may apply.

Question 31

What is the total investment required to open a Phoenix Motorcycle Training franchise?

Accepted Answer

The total investment cost for a Phoenix Motorcycle Training franchise varies in accordance to the different franchise packages available. The initial one-off cost for a franchise begins at just £5,000 and a yearly franchise fee of 5% – 15% of the training centre’s annual turnover is payable for the continued use of the brand and support from the business network. For details of further costs such as opening inventory, working capital and recruiting staff, please contact mark@phoenixmotorcycletraining.co.uk

Question 32

What are the qualities that a Phoenix Motorcycle Training franchise owner needs to be a success?

Accepted Answer

A passion and enthusiasm for motorcycles and motorcycle riding is just the beginning of the qualities needed to make a Phoenix Motorcycle Training franchise a success. As with any business, franchise owners need to be dynamic and flexible in their approach to training and have good customer support and communication skills. Previous experience in a teaching or instructing role would be preferable, although we do provide full on the job training as part of the franchise package.

Question 33

Can I be matched to a mentor from another successful Phoenix Motorcycle Training franchise?

Accepted Answer

Absolutely! Silver and Gold package franchise owners both have access to Mentoring for Industry standards and qualifications. For further information regarding business mentoring, please contact mark@phoenixmotorcycletraining.co.uk directly.

Question 34

Can you give me an idea of how much time I will need to spend on the franchise each week to make it a success?

Accepted Answer

You only get out of life what you put into it. Running a successful franchise will mean a reasonable amount of time, especially as most customers want training at the weekends. Motorcycle tests with the DVSA only take place during the week, so you need to balance the time for training alongside the time of the tests. By signing up for the Gold package, you will receive all the back office business support and contact centre benefits, which will allow you to concentrate on instructing and not having to worry about too much of the business function such as paperwork, booking courses and responding to customer enquiries directly.

Question 35

How long have Phoenix Motorcycle training been in business?

Accepted Answer

We have been in business since 1999 and selling franchises in England and Scotland since 2006. Mark Jaffe owns 16 of Phoenix&#8217;s schools. In 2019, he took over the entire Phoenix Motorcycle Training business from founders, Anthony Smykowski and Alison Mallia, who retired.

Question 36

Can I work as a sole trader, or freelance motorcycle training instructor once I have my qualification?

Accepted Answer

Unfortunately not. All qualified motorcycle trainers must work with a motorcycle Approved Training Body (ATB). Phoenix Motorcycle Training is a recognised ATB, this recognition extends to all of their franchises.

Question 37

What level of demand is there in the UK for motorcycle training courses?

Accepted Answer

The UK has seen a continued increase in motorcycle registrations over the past seven years. The increase in motorcycle registrations (and licencing) has outstripped the increase in car registrations by around 1%. In 2017, 1.23 million motorcycles were registered for use on UK roads, as each rider must at least hold a CBT certificate, this indicates a continued increase in demand for motorcycle training courses also. Unlike car training, motorcycle training is compulsory by law and can only be delivered by Approved Training Bodies, giving the motorcycle training industry a legal advantage.

Question 38

Are there exemptions to taking CBT?

Accepted Answer

In some cases, CBT courses are not required for some riders. These circumstances include people who only want to ride a moped (up to 50cc) and passed their car driving test before 1 February 2001.
People who want to ride a motorcycle and have a full moped licence from passing a moped test after 1 December 1990, those who have a full motorcycle licence for one category and want to upgrade to another.
Some people who live and ride on some of the UK’s offshore islands will also be exempt from taking a CBT course. Full details of these offshore islands are available on the gov.uk website.

Question 39

Is the hazard perception test hard?

Accepted Answer

Hazard perception tests are not hard, but they do require an understanding of what potential and developing hazards are. They also require you to concentrate on the road in a similar way to how you would if you were actually riding a motorcycle.
Try to stay calm through the clips and watch the road for how other vehicles are behaving. Where other vehicles are positioned on the road, whether you would need to slow down or move your position to reduce your risk as a rider, and whether or not vehicles are indicating to turn or coming to an intersection are some of the things you should be looking out for.
These manoeuvres will need to be demonstrated off-road for those wishing to obtain an AM, A1, A2 or A (full) motorcycle licence. The power of the motorcycle will vary depending on the level of motorcycle licence you are testing for.

Question 40

How is the hazard perception test scored?

Accepted Answer

The earlier you identify developing hazards, the higher your score will be for the clip.
You will only get one chance at each clip, so please pay attention. If you fail the hazard perception test, you will need to re-sit the entire theory/hazard perception test again.

Question 41

How does the hazard perception test work?

Accepted Answer

Hazard perception tests are taken on a computer.
You will be shown a series of 14 clips, each has a developing hazard and at least one clip will have two developing hazards. You will be asked to click a mouse each time you see a potential risk ahead and a red flag will appear at the bottom of the screen to show your click has been recorded.
You will not be penalised for identifying additional hazards, but you will receive a zero score for a clip if you click everything or click in a pattern that indicates you are not identifying hazards correctly.

Question 42

What is the theory test about?

Accepted Answer

Taking a theory test is a requirement for all motorcycle licence types.
Each theory test includes a hazard perception test.
This test is to see how well you can perceive the development of potential hazards when riding on the road. Being able to recognise hazards is an essential element of motorcycle safety as it enables you to take the necessary actions to avoid danger, such as slowing down or changing position.
This clip gives an example of a hazard perception test.

Question 43

How much does the Compulsory Basic Training cost?

Accepted Answer

CBT courses vary in price between schools but is around £170 for the day. If you need to re attend to complete additional training, the cost will be discussed by the office, depending on the recommendation of the instructor.
A Phoenix Motorcycle Training CBT includes everything you need to take the CBT course. We would advise your bring lunch and sturdy boots or shoes and you MUST provide your provisional or driving licence required by the DVLA.

Question 44

How long does Compulsory Basic Training take?

Accepted Answer

Everyone is different and training times for CBT courses vary.
You can usually expect a CBT course to last for at least a day and certification can be achieved in this time.
Your instructor will keep you informed about your progress throughout the day and help you improve in any areas that may be needed to reach the certification level.

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