Joining Instructions

IMPORTANT – PLEASE READ THIS PAGE

Thank you for booking your CBT Training with Phoenix, the UK’s highest rated motorcycle training school for the Quality in Customer Service, Instruction, Equipment, Value for Money and Training Facilities via RIDE TO 

Please ensure you attend the correct training centre, the full address is below. You must arrive 15 minutes before the start time as the course will start promptly. Late arrivals will not be allowed to join in the course and you will forfeit the fee paid..

PLEASE DO NOT BE LATE: TRAINING WILL START PROMPTLY AT THE TIME SHOWN ABOVE  If you do not arrive on time, you will NOT be able to join the course and you will lose any money paid.  This is a legal requirement as you need to complete all sections of the course in full. Due to the nature of the course, the finishing time will vary from person to person and will depend on the progress made during the course.  A more accurate finishing time will be determined during the course. You will also need a good understanding of English, especially when we are out on the road as we use one way radio communications to give instructions and directions.  A lack of understanding can mean vital instructions are missed, if this is the case, your course may be stopped on safety grounds and you will lose any fees paid.

Preparing for your Compulsory Basic Training

To help make riders safer, we have worked with National Highways, The Road Safety Trust and Nottingham Trent University to develop an enhancement of your CBT for you to complete before you attend. This is done in two online modules. The first is a series of motorcycle video clips. To access this you will need to click here

The second is What RideFree covers – RideFree is a scheme aimed at new riders, helping them be better prepared for a lifetime of safe riding. It contains a series of online 5 modules taken by the learner rider, before they complete their CBT with us.

The modules cover things like:

highway code and hazard perception

clothing, equipment and importance of maintenance

how a riders behaviour can effect them and other road users

Learning this important information before completing the practical parts of the CBT element, means you should be better prepared for your CBT and we can spend more time teaching on-road skills. https://www.safedrivingforlife.info/ridefree/user/register  After completing the course, you will be sent  certificate by email.  Please email this to [email protected]

These pre-course, online learning modules, have been proven to increase your knowledge prior to taking your course and therefore increase your understanding and enjoyment of riding a powered two wheeler.

Your training will be conducted in small, mixed ability groups. Please call us on the number below to discuss this if your learning style or needs require a different structure. The attached document details what will happen and the course and must be read before attending.

We strongly advise to provide your own safety helmet, motorcycle jacket, gloves and waterproof over suit if rain is forecast on the day of your training (you will need to purchase it in any case before you start riding). You MUST wear jeans as a minimum, They must not be ripped ones or have holes in them. Footwear should offer protection, so boots rather than shoes are recommended. Trainers or soft shoes are NOT permitted for motorcycle training and you will not be allowed to take part in the training.  We do have Motorcycle equipment for you to use such as Helmet, Gloves and the Jacket if you do not have your own.   If you have any special requirements, such as and not limited to, height, weight or size then please call us on the number below so we can ensure the correct equipment is available. If the correct equipment is not worn then the training will not go ahead and you will lose any money paid. 

Please bring your UK driving licence (Plastic part), which must be current, when you attend for training.   If you have the old style paper Licence, then you need a current passport as well ( Issued before 30th March 2000 ).  If you have corrected vision, you must bring your glasses or contact lenses with you. You will be asked to read a number plate from 20.5 metres. Failure to do this will mean your training can not continue and you will lose any money paid. Also, please bring some food and drink with you for the day as there is none available locally.

A Compulsory Basic Training course is often completed on the day booked, but sometimes more training is required for a suitable, safe standard to be attained. The CBT day follows a set protocol that must include a road ride and we are legally obliged to follow the process,  If, by the time the course reaches the end of Element C, the instructor does not feel that you are not at a sufficient, safe standard to undertake the road ride, the instructor will explain this to you and you will then finish for the day and will need to rebook to complete a CBT Continuation course at a later date. Similarly, if you start the road ride and the instructor needs to stop the ride for safety reasons you will then return to site and finish for the day and will need to rebook to complete a CBT Continuation course at a later date. This course varies in cost depending on what stage you have reached.  Stopping CBT training at any time for safety reasons is at the sole discretion of the Instructor. In which event no refund will be due and further training will only be offered at our discretion.

About Your CBT Training